Turn Every Call Into a Customer

The number of calls Koda processes each month. Every inbound, outbound, or missed call counts as one. No per-call fees — just pick the plan that matches your volume and stop worrying about lost leads.

Track multiple business lines under one account. Route calls from different numbers — service areas, departments, or brands — to the same Jobber account. Perfect for growing businesses with more than one line.

AI listens to voicemails and call recordings to pull the caller’s name automatically. No more sticky notes or asking “who called?” — the name goes straight into Jobber.

Caller ID and any phone numbers spoken during the call are captured and attached to the Jobber client record. Your team can call back instantly without hunting for the number.

When a caller mentions their address, Koda pulls it out and adds it to the Jobber client. Your dispatcher can route the right tech to the right location without a follow-up call.

If a caller says or spells their email, Koda captures it and adds it to their Jobber profile. Send quotes and invoices right away without asking for the email again.

Koda identifies what the customer needs — AC repair, plumbing leak, electrical issue — and includes it in the work request. Your team knows the job before they arrive, so they bring the right tools and parts.

Koda flags emergency calls — burst pipes, no heat, electrical hazards — so your dispatcher can prioritize urgent jobs. Faster response to emergencies means happier customers and fewer escalations.

New callers become Jobber clients automatically — no manual data entry. Koda creates the client with name, phone, address, and email from the call. A 5-minute office task done in zero seconds.

A work request is created in Jobber with the service details from the call. Your team sees the job in their queue without anyone typing it in — dispatch happens faster, and nothing gets forgotten.

Every call gets an AI-written summary attached as a note to the Jobber client. Your team sees what was discussed without listening to the full recording — saving 5–10 minutes per call.

A clickable link to the voicemail or call recording is embedded right in the Jobber note. Listen to the original call from the client’s profile — no switching apps or digging through your phone system.

Koda searches Jobber by phone number before creating a new client. Returning customers get a note added to their existing profile instead of a duplicate — keeping your client list clean and your history intact.

When a customer needs an on-site quote, Koda creates an assessment in Jobber instead of a work request. Your team can schedule the visit, do the walkthrough, and convert it to a job — all within Jobber’s workflow. Professional and Enterprise plans support per-phone-line booking settings with different approvers for each number.

Get a text message the moment Koda processes a call. See the customer name, service needed, and phone number on your phone — even when you’re on a ladder or under a house.

Send call alerts to your whole team at once. Dispatchers, owners, and techs can all receive the same SMS notification simultaneously — so the right person can act on it immediately.

The voicemail recording link is included right in your text notification. Tap to listen on your phone without logging into your phone system — hear exactly what the customer said in seconds.

Voicemails left by customers are transcribed and processed automatically. Koda extracts the details and creates the Jobber client while you’re still on another call — no voicemail backlog at the end of the day.

Calls your team picks up are also processed. Koda summarizes the conversation and adds the client to Jobber — capturing details your tech might forget to log when they’re busy on the next job.

When your team calls a customer, Koda processes that too. Outbound call summaries and client details are logged in Jobber automatically — so follow-up conversations are always documented.

Missed calls still get captured. Koda logs the caller’s information so your team can follow up — no lead falls through the cracks, even when every line is busy.

Get help via email from the Koda team. We respond within one business day to troubleshoot issues, answer questions, or help configure your settings.